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Floor Manager

Boho Restaurant, KG 623 St, Kigali, Rwanda

Job Type

Full Time

Workspace

In-person

Responsibilities 

1. Supervise and coordinate daily operations on the floor of the restaurant and bar.
2. ⁠Manage and support staff during shifts, including servers, bartenders, and hosts/hostesses.
3.⁠ ⁠Ensure high standards of customer service and hospitality are maintained at all times.
4. ⁠Monitor and manage dining reservations, seating, and guest flow.
5.⁠ ⁠Resolve customer complaints and ensure a positive dining experience.
6.⁠ ⁠Oversee cleanliness and organization of dining areas, including tables and service stations.
7.⁠ ⁠Collaborate with kitchen and bar staff to ensure efficient operations and timely service.

Requirements

•⁠ ⁠Proven experience as a floor manager or similar role in a restaurant and bar setting.

•⁠ ⁠Strong leadership and organizational skills, with the ability to multitask in a fast-paced environment.

•⁠ ⁠Excellent communication and interpersonal skills, with a customer-focused approach.

•⁠ ⁠To remain calm and professional under pressure.

•⁠ ⁠Knowledge of food and beverage operations, including menu items and preparation techniques.

•⁠ ⁠Availability to work evenings, weekends, and holidays as needed.

•⁠ ⁠Certification in food safety and responsible alcohol service is a plus.

•⁠ ⁠Bachelor's degree in hospitality management or related field preferred.

Why Join us

Join our Boho restaurant, where we blend global flavors with creativity in a vibrant, eclectic setting. Embrace the art of fusion cuisine and be part of a community that celebrates individuality and culinary adventure. From chefs to servers, if you're passionate about pushing boundaries and creating unique dining experiences, we want you on our team. Apply now and bring your flavor to our Boho family!

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